Warning: This feature is only available if you are using:
- Stripe payment gateway under Wiloke Submission
- Recurring Payment Method
What’s Stripe Customer Portal?
Stripe’s customer portal allows your customers to manage subscriptions and invoices. If you’re a Subscriptions user, the portal lets your customers manage their subscriptions (update, cancel, pause, and so on). Invoicing-only users can use the portal to pay an invoice, add a payment method, and more. Click to learn more about Stripe Customer Portal.
Why should We use Stripe Customer Portal?
This is a real problem from one of Wilcity customers, he lost several hundreds dollars in subscriptions because his customers have lost or stolen credit cards and they can’t edit replacement card info on their dashboard. The Stripe Portal Customer solves this problem.
Click to Preview Stripe Customer Portal
Setting up Stripe Customer Portal
Make sure that you are using Wilcity 1.4.22 or higher version. Click to learn how to update to Wilcity 1.4.22.
Step 1: Log into your Stripe
Step 2: Click on Settings menu -> Customer Portal
Step 3: Enable the following features:
Step 4: Log into Wilcity
Step 5: Go to Pages -> Create your Stripe Privacy Policy Page and Stripe Term Of Service Page
Step 6: Go to Wiloke Submission -> Enter these urls to its corresponding setting.
Step 7: Finally, click Submit button.
How it works
If a customer purchases a Subscription Plan through Stripe Gateway, he/she can use Stripe Portal under Billing Dashboard.
It’s available with Customers who purchased the plan before this feature added.
